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pk111 Privacy Policy — How We Handle Your Personal Data

At pk111, we take the privacy of every Pakistani member seriously. This policy explains exactly what data we collect, why we collect it, how we use it, who we share it with, and what rights you have over your own information. We've written it in plain language — not dense legal jargon — because we think you deserve to actually understand what you're agreeing to.

Last Updated: January 2025
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Our Core Privacy Commitments

Six commitments that define how pk111 approaches your personal data — before you read the full policy.

Encrypted Storage
All personal data is stored with bank-grade encryption at rest and in transit.
Never Sold
Your data is never sold to third-party marketing companies or data brokers.
Minimal Collection
We only collect what's genuinely needed to operate your pk111 account.
Your Rights
You can access, correct, or request deletion of your data at any time.
Opt-Out Marketing
Unsubscribe from all pk111 marketing communications with one click.
Secure Payments
Payment details are handled by certified processors — pk111 never stores full card data.

Why Your Privacy Matters at pk111

Practical reasons our Pakistani members can trust pk111 with their personal information.

Data Stored Securely in Encrypted Servers
All pk111 member data — including account details, betting history, and payment records — is stored on servers protected with AES-256 encryption. Unauthorised access is prevented at the infrastructure level, not just at the application layer.
SSL Encryption on Every Connection
Every connection between your device and pk111 is protected by SSL/TLS encryption. This means your login credentials, deposit details, and account information cannot be intercepted in transit — whether you're on Wi-Fi at home or mobile data while out.
Limited Internal Access to Your Data
Within pk111, access to member personal data is restricted to staff who genuinely need it to perform their role — support agents resolving your query, compliance teams conducting verification, and payment processors handling withdrawals. No bulk access is granted to any department.
Payment Data Handled by Certified Processors
When you deposit via Easypaisa, JazzCash, or bank card, your payment credentials are handled directly by the relevant payment processor. pk111 does not store full card numbers or mobile wallet PINs on our servers — we only hold a reference token for transaction tracking.
Data Retention Policy — Not Forever
pk111 does not hold your data indefinitely. Account data is retained for as long as your account is active plus a legally required retention period after closure. Data no longer required for operational or legal purposes is securely deleted — not archived and forgotten.
Marketing You Can Actually Control
pk111 sends promotional emails, SMS notifications about PSL offers, and in-platform notifications. Every marketing communication includes a clear and immediate opt-out option. You can also manage your notification preferences directly from account settings without contacting support.
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Contents

This Privacy Policy explains how pk111 ("we", "us", "the platform") collects, uses, stores, and shares the personal data of registered members and visitors ("you"). By registering an account with pk111 or using our website, you acknowledge that you have read this Privacy Policy and consent to the data practices described herein. This Policy works alongside our Terms and Conditions.

01

Who We Are

pk111 is an online sports betting and casino platform operating at pk111.world, serving members primarily based in Pakistan. pk111 is the data controller for the personal information of its registered members and website visitors — meaning we determine the purposes and means by which your personal data is processed.

For any data-related queries, requests, or complaints, you can contact pk111's data team at support@pk111.world. We aim to respond to all data enquiries within 5 business days.

02

What Personal Data pk111 Collects

pk111 collects only the data that is genuinely necessary to provide our services, comply with legal obligations, and maintain platform security. The categories of data we collect are as follows:

Data Category Examples When Collected
Identity Data Full name, date of birth, CNIC number Registration & KYC verification
Contact Data Mobile number, email address Registration
Financial Data Deposit/withdrawal records, transaction reference tokens Payment processing
Verification Documents CNIC image, proof of payment method KYC & withdrawal verification
Usage Data Pages visited, bets placed, session duration, device type Ongoing platform use
Technical Data IP address, browser type, operating system On site visit / login
Communication Data Support chat transcripts, email correspondence When you contact support

We do not collect sensitive categories of personal data such as political opinions, religious beliefs, health information, or biometric data beyond what is contained in your CNIC for identity verification purposes.

Payment Information: When you deposit via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, Visa, or Mastercard, the actual payment credentials (card numbers, wallet PINs) are processed directly by the respective payment service provider and are not stored on pk111's servers. pk111 holds only a transaction reference number for record-keeping purposes.

03

How pk111 Uses Your Personal Data

pk111 uses the personal data it collects for specific, legitimate purposes only. We do not use your data for purposes that are incompatible with the reason it was collected. The main uses of your data at pk111 are:

  • Account Management: Creating, maintaining, and administering your pk111 member account, including processing deposits, bets, and withdrawals
  • Identity & Age Verification: Confirming that you are who you say you are and that you meet the minimum age requirement of 18 years before accessing betting and gaming services
  • Anti-Fraud & Security: Monitoring your account for suspicious activity, detecting multi-accounting, preventing money laundering, and protecting the security of the pk111 platform
  • Customer Support: Responding to your queries, resolving disputes, and providing technical assistance related to your pk111 account
  • Regulatory Compliance: Meeting our obligations under applicable anti-money laundering (AML) and know-your-customer (KYC) requirements
  • Service Improvement: Analysing aggregated usage data to improve the pk111 platform, identify technical issues, and develop new features that serve Pakistani members better
  • Responsible Gaming: Monitoring betting patterns to identify members who may be experiencing problem gambling behaviour, and facilitating responsible gaming tools
  • Marketing (with consent): Sending promotional offers, PSL season specials, and pk111 news to members who have opted in to marketing communications

pk111 never uses your personal data to make fully automated decisions that significantly affect your rights without human review. Where automated processes flag an account for investigation, a member of the pk111 compliance team reviews the case before any action is taken.

04

Legal Basis for Processing

pk111 processes your personal data on one or more of the following legal bases, depending on the specific use:

  • Contract Performance: Processing necessary to provide the betting and gaming services you have registered for — without this processing, pk111 cannot operate your account
  • Legal Obligation: Processing required to comply with KYC, AML, and other applicable regulatory requirements that pk111 is subject to
  • Legitimate Interests: Processing for fraud prevention, platform security, and responsible gaming monitoring — activities that protect both pk111 and its members
  • Consent: Marketing communications and non-essential cookies — where your explicit consent is obtained and can be withdrawn at any time
05

Who pk111 Shares Your Data With

pk111 does not sell, rent, or trade your personal data. We share data only in the following specific, necessary circumstances:

  • Payment Processors: Easypaisa, JazzCash, NayaPay, SadaPay, and banking partners — to process deposits and withdrawals. Each processor operates under their own privacy policy and data security standards
  • Identity Verification Services: Third-party KYC service providers who verify the authenticity of identification documents and check against fraud and PEP (politically exposed persons) databases
  • Game Suppliers: pk111's casino and slots content is provided by third-party game suppliers. Your account identifier may be shared with them to facilitate game play, but not your full personal profile
  • Legal Authorities: Where required by law, court order, or regulatory instruction, pk111 may be required to disclose member data to law enforcement or financial intelligence authorities in Pakistan
  • Business Successors: In the event of a merger, acquisition, or sale of pk111's business assets, member data may be transferred to the successor organisation, which will be bound by equivalent privacy obligations

Third-Party Links: pk111's website does not contain links to external websites. All links on the platform are internal. pk111 is not responsible for the privacy practices of any third-party services accessed outside of the pk111 platform.

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06

Cookies & Tracking Technologies

pk111 uses cookies and similar technologies to keep the platform working correctly, understand how members use the site, and — with your consent — deliver relevant promotional content. A cookie is a small text file stored on your device by your browser when you visit pk111.

Essential
Required for basic platform functionality — login sessions, bet slip management, deposit flow, and security features. These cannot be disabled while using pk111. They contain no personal marketing data.
Analytics
Used to understand aggregate platform usage — which pages are most visited, where technical issues occur, and how members navigate through the pk111 site. Data is anonymised before analysis. Enabled by default; can be disabled in cookie settings.
Functional
Remember your display preferences — odds format (decimal/fractional/American), language, and notification settings. These improve your pk111 experience across sessions. Enabled by default; can be disabled.
Marketing
Used to track promotional campaign effectiveness and, where consent is given, to personalise promotional offers shown to you on pk111. Disabled by default; only active with your explicit consent. Does not share data with external advertising networks.

You can manage your cookie preferences from the Cookie Settings option in the pk111 footer at any time. Disabling non-essential cookies will not affect your ability to bet or use any core pk111 features.

07

How Long We Keep Your Data

pk111 retains your personal data for as long as your account is active and for a defined period after account closure, as follows:

  • Active Accounts: Full member profile, betting history, transaction records, and communication history retained for the duration of active membership
  • Closed Accounts: Core account data and transaction records retained for a minimum of 5 years after account closure to comply with anti-money laundering regulations and to resolve any retrospective disputes
  • Identity Documents: KYC documents retained for the duration of the account plus 5 years, then securely deleted
  • Support Communications: Chat transcripts and email records retained for 2 years after the last interaction
  • Marketing Data: Removed from marketing lists within 30 days of an opt-out request
  • Technical Logs: Server access logs and security logs retained for 12 months then automatically purged

After the applicable retention period, pk111 securely destroys or anonymises personal data so that it can no longer be associated with an individual member.

08

Your Data Rights

As a pk111 member, you have the following rights regarding your personal data. To exercise any of these rights, contact us at support@pk111.world with your registered mobile number and a description of your request. pk111 will respond within 5 business days.

Right of Access Request a copy of all personal data pk111 holds about you. We will provide this in a structured, readable format.
Right of Rectification Request correction of any inaccurate personal data we hold. You can update most contact details directly from your account settings.
Right to Erasure Request deletion of your personal data where it is no longer necessary for the original purpose. Note: data required for legal compliance cannot be deleted before the mandatory retention period expires.
Right to Restrict Processing Request that pk111 temporarily stop using your data — for example, while an accuracy dispute is being resolved.
Right to Data Portability Request a copy of your pk111 data in a machine-readable format (JSON/CSV) so you can transfer it to another service if you choose.
Right to Withdraw Consent Withdraw consent for marketing communications or non-essential cookies at any time. Withdrawal does not affect the lawfulness of processing before withdrawal.
09

Data Security Measures

pk111 implements a multi-layered security architecture to protect member data. Our security measures include:

  • TLS 1.3 Encryption: All data transmitted between your device and pk111 servers is encrypted using the current industry standard TLS 1.3 protocol
  • AES-256 Storage Encryption: Personal data at rest on pk111 servers is encrypted using AES-256 — the same standard used by financial institutions worldwide
  • Two-Factor Authentication: Members can enable 2FA on their pk111 accounts for additional login security. 2FA is available via SMS to your registered mobile number
  • Access Controls: Internal access to member data is restricted on a need-to-know basis with comprehensive access logging
  • Regular Security Audits: pk111's platform undergoes regular security assessments to identify and address potential vulnerabilities
  • Breach Response: In the unlikely event of a data breach affecting your personal data, pk111 will notify affected members promptly with details of what occurred and steps being taken

While pk111 takes all reasonable technical and organisational measures to protect your data, no internet transmission is 100% secure. You also play a role in keeping your account safe — use a strong, unique password for pk111, enable 2FA, and never share your login credentials with anyone.

10

Children & Minors

pk111 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps designed to prevent underage access. If pk111 becomes aware that a member is under 18, the account will be immediately closed, all deposits returned, and all personal data associated with the account securely deleted.

Parents and guardians who believe a minor may have accessed pk111 should contact support@pk111.world immediately. pk111 will investigate and act within 24 hours of receiving such a report.

11

Changes to This Privacy Policy

pk111 may update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or new platform features. When changes are significant, we will notify registered members by email to the address on file and/or via an in-platform notification at least 7 days before the changes take effect.

The "Last Updated" date at the top of this page always reflects when the current version came into force. We recommend reviewing this policy periodically. Continued use of pk111 after an updated Privacy Policy takes effect constitutes acceptance of the revised terms.

12

How to Contact pk111 About Privacy

For any questions, requests, or complaints regarding the way pk111 handles your personal data, please get in touch using the following:

  • Email: support@pk111.world — use the subject line "Privacy Request" for the fastest routing to our data team
  • Live Chat: Available 24/7 from within your logged-in pk111 account — for urgent data concerns such as suspected unauthorised access

pk111 will acknowledge data-related requests within 48 hours and provide a full response within 5 business days. For complex requests such as full data subject access requests, up to 30 days may be required — we will inform you if this is the case at the time of acknowledgement.

If you are not satisfied with pk111's response to a privacy complaint, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction. pk111 will provide guidance on the appropriate authority upon request.

Confident in How pk111 Handles Your Data?

Your privacy is protected at every step. Join over 500,000 Pakistani members who trust pk111 with their betting — secure, in PKR, with local payment methods and 24/7 support.

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